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What to Tell Your Auto Transport Broker?
An auto transport broker is a middleman between you and the actual auto transport carrier. These are individuals or companies who arrange for the transportation of your vehicle using the services of carriers who actually transport the vehicle. Think of them as your directory to the auto transportation industry – they have a vast network of auto transport carriers and know which carrier in their list can best handle the job.
You may not always like them, and you may find some of their deals outrageous, but there is no escaping the auto transport broker. These people can provide you with the best deals in auto transportation.
You might wonder why you should have to go through an auto transport broker and not deal directly with the auto transport carrier instead. There are some valid reasons, one of which is availability and flexibility of service. Auto transport carriers rarely advertise their businesses. Furthermore, these companies usually deliver vehicles at very specific routes. So instead of dealing with the shippers themselves, carriers would usually deal with brokers to get a shipping load.
Additionally, an auto transport broker can help with a low service rate. Since brokers are basically businessmen with a lot of competitors, they are willing to offer affordable rates. Watch out, though, because when they cut your shipping rates, they may also trim down your shipping insurance coverage. This is one of the biggest disadvantages of dealing with auto transport broker.
Remember that auto transport broker do not insure vehicles. It is the actual carrier that shoulders the insurance of your vehicle. At best, all that the broker can do is find a reputable carrier for your vehicle and mediate in the settlement of the insurance claims in case of loss or damages.
Here is the key information you must provide your auto transport broker:
- All the contacts and telephone numbers available that could be helpful. The driver will not drive about trying to locate you if you can not be contacted by phone.
- The year, make and model of the vehicle(s) and Vehicle Identification Number (VIN), License Plate information, registration information, and insurance details. You may want to include the color of the vehicle.
- Disclose any problems or vehicle quirks or special instructions. Is it inoperable? Are the brakes shot? Is there a steering problem? It is equally important to know if the vehicle has four wheel drive, oversize tires, roll bars, a convertible top. Is there a camper shell or topper of any sort? Is it handicapped equipped or does it have any other unique features. Is there a tool box mounted to the body? Those items may result in higher transport costs.
The auto transport broker will give you a rate based on all the information you provide. However, if it is later discovered that there are facts that you failed to disclose you will have to pay the extra costs.
- It is your responsibility to have accurate directions for your destination. Drivers are usually very good at finding their way around, but they have their limitations. Any information you can give the driver will make his job easier and ensure your vehicle gets to the final destination.
- Keep everyone informed of any changes that occur before the move. Once the vehicle is in transport, a change in plans is usually too late to accommodate.
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